Unit B23 Aerodrome Studios, 2-8 Airfield Way, Christchurch, Dorset, BH23 3TH - Telephone: 01425 273297
The aim of this course is to give learners the knowledge and skills to communicate with customers effectively that will maintain positive customer relations and that will promote the organisation.
This course is aimed at anyone who is responsible for communicating with customers from all types of workplaces including the care sector, service industry and manufacturing. It will help staff to identify the needs of the customer and how to best assist them.
Learners are to undertake written and practical assessment throughout the course.
On successful completion of this course the learner will be qualified to:
½ Day (3 Hours)
Price as per current price list