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Unit B23 Aerodrome Studios, 2-8 Airfield Way, Christchurch, Dorset, BH23 3TH - Telephone: 01425 273297

Conflict Management (E-Learning)

Course  Aims

The aim of this E-Learning course is to enable the learner to recognise and de-escalate heated situaions with confidence.

Learners are to undertake an online assessment.

Course  Content

On successful completion of the course learners will be qualified to:

  • Define conflict.
  • Identify the causes of conflict at work and socially.
  • Recognise the stages in conflict.
  • Demonstrate how to minimise conflict and stop it from escalating.
  • Observe conflict from various points of views.

Course  Duration

1-3 hours or the length of time required by the learner

Number  of  Delegates

N/A

Price

Price as per current Price list