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Unit B23 Aerodrome Studios, 2-8 Airfield Way, Christchurch, Dorset, BH23 3TH - Telephone: 01425 273297

Compassion, Dignity & Communication in Care

Course  Aims

The aim of this course is to give learners the knowledge and skills required to communicate effectively in a positive manner with dignity and compassion.  Learners will also learn more about the methods of communication including when and when not to use physical contact.

The course is aimed at all health and social care workers who communicate with people in care.

Learners are to undertake written assessment.

Course  Content

On successful completion of this course the learner will be qualified to:

  • Understand the term ‘Compassion’ & ‘Dignity’ and understand how it is promoted in the workplace.
  • Recognise when individuals are not treated with Dignity.
  • Understand the values of the Dignity Challenge.
  • Explain why privacy of information is legally and morally important.
  • Understand why effective communication is essential to good care.
  • Understand and give examples of the different methods of communication.
  • Understand the basic principles needed to communicate effectively with an individual.
  • Know when not to use physical contact.
  • Know how to put this training into practice.

Course  Duration

½ Day (3 Hours)

Number  of  Delegates

Maximum 15


Price as per current Price List