Team Members

Sue Haddow

I have been a registered nurse for 37 years. I am now semi-retired from clinical practice, but still work on the NHS nursing bank for a Community Trust’s Specialist Leg Ulcer Service.

I have been working as an independent trainer for nearly 18 months and completed my Award in Education and Training at the end of last year. I enjoy training on a wide range of clinical topics including those in all aspects of Palliative and End of life Care, Continence and Wound Care.

In the past I worked from 2001-2004 for Bournemouth University as one of their Practice Educators. This role involved supporting pre-registration nurse training. I was a District Nurse for over 20 years and as part of this role, involved educating patients, their relatives and their carers, mainly on a one to one basis. My last full-time position was as a Sister for a Charitable Hospice. The Hospice offered an Educational programme to local Community and Care Home Staff and I took an active role with the teaching of this, both in the classroom and in practice.

I am married with three grown up children and a dog. I have a passion for all forms of dance and regularly take part in dance classes (via Zoom during this crisis).

Team Members

Liam McMahon

I’ve been a qualified trainer since 2007. I have worked in care and support for over 25 years, playing every role from support worker to registered manager.

I deliver all mandatory training, but I specialise in courses designed for those who support people with Learning Disabilities, Autism and Challenging Behaviour.

I teach Positive Behaviour Support (including Breakaway), Total Communication, Autism Practice, and Learning Disability Awareness.

My practice is based on developing relationships and improving communication between people who support and people who receive support.

I believe we learn best when we’re enjoying ourselves, so my training is interactive and fun.

Team Members

Lisa Owen

I have over 30 years experience of working in the health and social care sector in a variety of roles: Carer, Service Co-ordinator & Registered Manager for a Community Care Service which delivered care and support to both elderly service users and young adults with learning disabilities for 13 of those years. Lisa has used her hands on expirence in all aspects of Health & Social Care in her role as a freelance Trainer for the last 10 years specailising in developing and delivering training to the highest level to ensure all legal and regulatory compliance requirements for Care Providers.

I strive to maintain her training expertise with a focus on the current issues in the health and social care sector working closely with CQC, Dept of Health & Social Care, Skills for Care , UKHCA and PHE to ensure she is up to date with ever changing guidelines.

I can deliver a wide range of subjects including Care Certificate, Dementia,Diabetes, Dignity in Care, End of Life Care, Emergency Aid, Infection Control including Covid-19, Medication, Mental Capacity, Moving and Handling, Safeguarding and other condition specific topics .

Team Members

Daniel Stallworthy

I have worked at Twynham as an administrator since 2014 and I am always willing to help with any queries you may have, whether it be booking training or advising you on which courses may be suitable for your needs, as well as contributing to the administration duties that are required for smooth day-to-day running of the office.

Throughout the years I have worked here I have gained a lot of knowledge with help from the director Karen and the fantastic trainers that we have here, including my grandparents Carol & Steve Kennedy.

When I am not at work I spend most of my free time with my 2 beautiful daughters, I also thoroughly enjoy football and martial arts as well as socialising with my friends and family.

Team Members

Karen McGavin

Hi – I’m Karen McGavin, a Registered Nurse and Managing Director of Twynham Training. Having been a Registered Nurse for 40 years, I have worked in a variety of sectors in the health and care industry. My later hospital experiences took me through the elderly care route, so no surprise when I eventually ended up managing 3 different care homes in the community over a 20 year period.

During these years in management, I became very aware of the importance of good and robust training for staff, especially care staff and Registered Nurses. Throughout my time as a registered manager I always used Twynham Training as my preferred training provider – ironic that I ended up purchasing the company in March 2019! Life has a way, sometimes, of bringing about changes that truly enhance it!

My vision and passion in care remains unchanged – the importance of good quality training, delivered by trainers who have knowledge and life experiences and have worked within the health and social care industry. Whilst I understand that the principle of training is that you have the skills to deliver any subject to any industry, I remain fast, in that life and on the job experience takes the level of training to a higher stand especially important in the care industry.

Twynham training has developed and changed over the last 18 months, and like every industry more recently, we have had to become inventive and show initiate in the way we deliver our training, encompassing the rules and government guidance during recent unprecedented changes to the way we work and live our lives. Twynham staff, and all our trainers have embraced those changes which has allowed us to continue to deliver high standards of training to local care providers, and to keep flying the flag!

In recent years I have at last learnt the importance of work/life balance – so my other passions are my husband, my family and close friends all of whom enrich our lives. Outside of work I enjoy watching cookery programmes and historical dramas, baking, gardening, and walking my lovely border collie around our beautiful south coast.

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Customer Testimonials

Better Care at Home

I want to thank the whole team at Twynham Training for the superb training we always receive. We have been working with Twynham training for a while but all the positive changes you have implemented have made such a difference and the training experience is even better then before.

The new premisis and training rooms are fabulous. Your choice of courses and incentivised packages are such a good idea. I have now stopped using other training companies and will only use ‘Twynham Corportate and Care Training’.

You have created a one stop shop, and offer everything we need to remain an outstanding care agency.
Your new website and branding is so professional congratulations. Thanks again for your support, invovation and flexibilty.

Joannah Bishop - Owner

Christchurch Care

Christchurch Caring

“Christchurch Care staff really enjoy attending Twynham Training. The sessions are interesting, interactive and relevant to job roles. The trainers are knowledgeable and professional”.Carolyn Jolliffe - Director

Socially Organic

“We have transferred all training from online to Twynham Training as we were looking for more effective robust training with the ability to interact with the trainer.It has been a great experience and Twynham was amazingly helpful during lockdown when we needed urgent new training to cater to a sudden change in needs. We have been grateful for a personalised approach that caters to needs on an individual basis and allows training to be easily scheduled.

We have been incredibly pleased and can clearly see the benefits of investing in our team and utilising better training. Highly recommend”

Laura Jane Stephens - Founder/ Producer Socially Organic

Alesco Care Services

“I have worked in the care sector for over 20 years, I have used a plethora of training providers throughout this time.I have worked in the Dorset care sector for the past 6 years, as a Registered Manager. I can not express how good I  feel Twynham Training is, I will always use this service for training, the trainers are all exemplary, they create an open, safe and caring environment, they all encourage discussions and questions. They offer a very informative and eye opening training programme, creating appropriate learning processes to meet all employees and their needs of our service

Courses are delivered in a way to keep you engaged and enthusiastic about the subject, the trainers are all knowledgeable in their chosen subjects and are able to give a balanced, informed and educated view on the subjects they teach.

I can contact Twynham at any time, and tell them what course we need, if they do not have a course scheduled imminently, Karen and the team will organise one for when we need it.
I know of no other training provider who offer these services- they are responsive to our needs, as a care provider the lengths that Twynham go to support us, without question, enable us to offer an enhanced service to our community.

Over the past 18-24 months Twynham’s training has enhanced the services they offer, which meets the needs of our service without question, if I require a training course surrounding a particular medical need, I will contact Karen, let her know what we need, from there Karen will devise a specific training course for our team, alongside this, if I have a client who’s needs are very specific, Karen will look at our clients support plan and medical information and create training specific for our client- these services are provided at no additional cost.
I can not thank Karen and the team for all their hard work and would recommend Twynham Training to anyone who requires this service.”

Kelly McKenzie - Registered Manager

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Care Specific Training

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